Certain types of information and presentation formats are not approved by the government to be seen by the public. We place passwords on those files. The password is intended only to keep the public out, not agents. Call us at Stone Hill. If you are an agent, we will give you the password. It is that simple.
Call the department associated with the type of post. For example, if you see a locked file with respect to Medicare, call the Senior Department.
You will find individual numbers listed on the Stone-Hill website.