Through Stone Hill, agents can employ a part-time customer service rep (CSR) for their Medicare clients. A CSR works for agents on an hourly basis for as many hours a week as they would like or can afford. The price …

A Success Story about a Customer Service Representative Shared by Stone-Hill Agents Read more »

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Americans have a reputation in some parts of the world for being lazy with their speech habits, although we like to consider ourselves coolly efficient and unwilling to put up with hoity-toity speech. This cool efficiency means that we feel …

A Rant about the Pronunciation of a Single Term in Govt-Sponsored Healthcare Read more »

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September 10, 2015 | by Justin Bever [small revisions done on the original article] Since I last wrote about making sure your custom Medicare marketing website is compliant, CMS and individual carriers have drastically increased their oversight for agents’ websites …

Make sure your social media outreach complies with Medicare’s Marketing Guidelines Read more »

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Subject: 2017 Online MA/PDP Enrollment Links Dear Valued Medicare Producer, For the Regence Medicare Advantage online enrollments, agents will have a separate Personal URL link (PURL) to use for the 2017 plans. This gives agents the control to send their …

How To: Online Enrollments for Regence BCBS (aka Cambria) Read more »

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by Jeff Bullas Social networks have been with us for just over a decade but it feels like forever. When I first signed into Facebook I was amazed by how small the world had become. Friends, acquaintances and old college …

10 Top Social Media Marketing Trends To Look Out For In 2017 Read more »

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This glossary is for Medicare agents and Medicare beneficiaries who want to understand the jargon being tossed around by people in the Medicare system: government bodies, government employees, insurance companies, online-call-and-enrollment centers, advocacy groups, insurance agents, and advisers. The glossary …

Glossary of Terms for the Senior/Medicare Market (Ongoing Construction) Read more »

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July 21, 2016 | by Divya Rawat [small revisions done on the original article] Social media marketing is something that everyone is adopting. Be it an established business or a small local business. Everyone wants to jump onto the bandwagon …

Top 10 Social Media Marketing Mistakes That You Shouldn’t Make Read more »

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Here are the categories of dual eligible beneficiaries and out-of-pocket costs that are paid by Medicaid: QMB (only) (Qualified Medicare Beneficiary) – Medicare Part A and Part B premiums; cost sharing for Part A & Part B benefits. QMB Plus …

Categories of Dual-Eligible Beneficiaries (A Reminder) Read more »

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